VSC Claims
Administration support for vehicle service contract claims, helping dealers manage adjudication, documentation, reserves, and customer communication while retaining underwriting profits through dealer-owned reinsurance structures.
DealerRE helps dealerships streamline reinsurance claims administration with experienced oversight, compliant processes, and responsive support. From VSC and limited warranty claims to ancillary F&I products, the team helps dealers protect underwriting profits, improve customer satisfaction, and keep claims moving without adding operational strain to the dealership.
Support for high-value dealer reinsurance programs, claims workflows, compliance, and customer-facing F&I administration.
Administration support for vehicle service contract claims, helping dealers manage adjudication, documentation, reserves, and customer communication while retaining underwriting profits through dealer-owned reinsurance structures.
Claims administration for reinsured limited warranty programs, giving dealerships more control over repair approvals, ownership experience, and long-term profitability than outsourced third-party models.
Oversight for GAP-related claims processes and supporting documentation, helping dealers administer covered loss events accurately while protecting the economics of their reinsured F&I portfolio.
Claims support for debt cancellation coverage programs used by BHPH dealers, including handling total-loss scenarios in a way that reduces write-offs and supports customer retention.
Administrative support for lender-protection products such as VSI and CPI, helping dealers and lenders manage claims events, uninsured collateral losses, and related recovery workflows.
Claims administration for ancillary F&I products like tire and wheel, windshield repair, theft protection, and door ding coverage, with structured handling that supports customer satisfaction.
Effective claims administration is central to a successful dealer-owned reinsurance program. DealerRE helps dealerships manage claims adjudication, compliance, reporting, and customer experience across VSCs, warranties, GAP, and ancillary products. With decades of reinsurance experience, the team helps dealers reduce friction, maintain consistency, and keep more of the profit that would otherwise leave the store through third-party administrators.
See how dealerships improve profitability and control with experienced reinsurance administration support.
"I became a Dealer Re client after an unfortunate incident with another reinsurance company. My experience has been nothing short of delightful. The staff are helpful and knowledgeable. Although we’ve been in the industry for many decades, they’ve provided solid advice to help us tweak our sales and control claims...."
"Great staff and company to work with for your Reinsurance Company. Customer service is top notch and always willing to help make your Reinsurance Company more profitable with training just a phone call away. Highly Recommend any Dealers looking to start your Reinsurance company to get intouch with DealerRE to..."
"We're SO happy with Dealer RE! Parker is a straight-shooter. He tells it like it is. Whatever he promises, he delivers. If it can't be done, he tells you right up front. And the whole team at DealerRE is friendly, responsive, and service customers the old-fashioned way--they actually answer the..."
"DealerRE is professional, friendly, and very accurate in all of their reporting!"
"Nothing but praise for the DealerRE products and team. The team is professional, focused and will almost ensure your sucess. We find the CPI very useful, and our customers love the Service Contracts. They are members of many of the independent dealer associates and seem to really enjoy working within..."
"After 25 years in business as a buy here, pay here dealership, I saw my write offs due to uninsured customers and low insurance settlements reach an unacceptable level. I looked at several different programs, and felt that DealerRE offered the best solution for my business. After my first year,..."
"I have been working with DealerRE for quite a while now and they have been terrific! Anytime you need anything, they are very responsive and helpful. Everyone I've dealt with at DealerRE have been very nice and personable. I highly recommend them!"
"Great products, serious company, we already have a year doing business and we are really happy with the relationship with DealerRE. Highly recommended"
"Excellent customer service! The team is very professional."
"Turnkey from A to Z! They really understand all the aspects of reinsurance and are ALWAYS available to help, being just a phone call away."
"We've done business with DealerRe for years and have been very happy with them!"
"A great company with excellent staff that is always willing to go the extra mile to help with anything you need. Dealers you need to be on this program. It helps your customers, your dealership and yourself!"
"Great company! They have been professional throughout the 2 years we've been with them and are always there for any questions we have. Just wish we signed up with them sooner. Would highly recommend the DealerRE Team!"
"Taylor, Parker, and their team are great to work with. I have been able to grow my reinsurance company with their help."
"“Great company to work with! I’ll admit I was skeptical when I first signed up in 2018, but looking back now, it has truly transformed my business for the better—not just for me, but for my customers as well. Parker, Taylor, and their knowledgeable staff are excellent and always very..."
"I became a Dealer Re client after an unfortunate incident with another reinsurance company. My experience has been nothing short of delightful. The staff are helpful and knowledgeable. Although we’ve been in the industry for many decades, they’ve provided solid advice to help us tweak our sales and control claims...."
"Great staff and company to work with for your Reinsurance Company. Customer service is top notch and always willing to help make your Reinsurance Company more profitable with training just a phone call away. Highly Recommend any Dealers looking to start your Reinsurance company to get intouch with DealerRE to..."
"We're SO happy with Dealer RE! Parker is a straight-shooter. He tells it like it is. Whatever he promises, he delivers. If it can't be done, he tells you right up front. And the whole team at DealerRE is friendly, responsive, and service customers the old-fashioned way--they actually answer the..."
"DealerRE is professional, friendly, and very accurate in all of their reporting!"
"Nothing but praise for the DealerRE products and team. The team is professional, focused and will almost ensure your sucess. We find the CPI very useful, and our customers love the Service Contracts. They are members of many of the independent dealer associates and seem to really enjoy working within..."
"After 25 years in business as a buy here, pay here dealership, I saw my write offs due to uninsured customers and low insurance settlements reach an unacceptable level. I looked at several different programs, and felt that DealerRE offered the best solution for my business. After my first year,..."
"I have been working with DealerRE for quite a while now and they have been terrific! Anytime you need anything, they are very responsive and helpful. Everyone I've dealt with at DealerRE have been very nice and personable. I highly recommend them!"
"Great products, serious company, we already have a year doing business and we are really happy with the relationship with DealerRE. Highly recommended"
"Excellent customer service! The team is very professional."
"Turnkey from A to Z! They really understand all the aspects of reinsurance and are ALWAYS available to help, being just a phone call away."
"We've done business with DealerRe for years and have been very happy with them!"
"A great company with excellent staff that is always willing to go the extra mile to help with anything you need. Dealers you need to be on this program. It helps your customers, your dealership and yourself!"
"Great company! They have been professional throughout the 2 years we've been with them and are always there for any questions we have. Just wish we signed up with them sooner. Would highly recommend the DealerRE Team!"
"Taylor, Parker, and their team are great to work with. I have been able to grow my reinsurance company with their help."
"“Great company to work with! I’ll admit I was skeptical when I first signed up in 2018, but looking back now, it has truly transformed my business for the better—not just for me, but for my customers as well. Parker, Taylor, and their knowledgeable staff are excellent and always very..."
"I became a Dealer Re client after an unfortunate incident with another reinsurance company. My experience has been nothing short of delightful. The staff are helpful and knowledgeable. Although we’ve been in the industry for many decades, they’ve provided solid advice to help us tweak our sales and control claims...."
"Great staff and company to work with for your Reinsurance Company. Customer service is top notch and always willing to help make your Reinsurance Company more profitable with training just a phone call away. Highly Recommend any Dealers looking to start your Reinsurance company to get intouch with DealerRE to..."
"We're SO happy with Dealer RE! Parker is a straight-shooter. He tells it like it is. Whatever he promises, he delivers. If it can't be done, he tells you right up front. And the whole team at DealerRE is friendly, responsive, and service customers the old-fashioned way--they actually answer the..."
"DealerRE is professional, friendly, and very accurate in all of their reporting!"
"Nothing but praise for the DealerRE products and team. The team is professional, focused and will almost ensure your sucess. We find the CPI very useful, and our customers love the Service Contracts. They are members of many of the independent dealer associates and seem to really enjoy working within..."
"After 25 years in business as a buy here, pay here dealership, I saw my write offs due to uninsured customers and low insurance settlements reach an unacceptable level. I looked at several different programs, and felt that DealerRE offered the best solution for my business. After my first year,..."
"I have been working with DealerRE for quite a while now and they have been terrific! Anytime you need anything, they are very responsive and helpful. Everyone I've dealt with at DealerRE have been very nice and personable. I highly recommend them!"
"Great products, serious company, we already have a year doing business and we are really happy with the relationship with DealerRE. Highly recommended"
"Excellent customer service! The team is very professional."
"Turnkey from A to Z! They really understand all the aspects of reinsurance and are ALWAYS available to help, being just a phone call away."
"We've done business with DealerRe for years and have been very happy with them!"
"A great company with excellent staff that is always willing to go the extra mile to help with anything you need. Dealers you need to be on this program. It helps your customers, your dealership and yourself!"
"Great company! They have been professional throughout the 2 years we've been with them and are always there for any questions we have. Just wish we signed up with them sooner. Would highly recommend the DealerRE Team!"
"Taylor, Parker, and their team are great to work with. I have been able to grow my reinsurance company with their help."
"“Great company to work with! I’ll admit I was skeptical when I first signed up in 2018, but looking back now, it has truly transformed my business for the better—not just for me, but for my customers as well. Parker, Taylor, and their knowledgeable staff are excellent and always very..."
Dealers rely on DealerRE for experienced, hands-on reinsurance administration support.
Founded in 1994, DealerRE brings decades of reinsurance knowledge to dealership claims administration.
The team manages claims adjudication, legal forms, filings, renewals, reporting, and bookkeeping support.
Built specifically for franchise, independent, and BHPH dealers seeking stronger F&I control.
DealerRE has helped over 400 auto dealers improve profitability and retain underwriting income.
Experienced professionals guiding dealer reinsurance success.
Founder
Tim Byrd founded DealerRE in 1994 and has spent decades helping dealers build stronger, more profitable F&I and reinsurance programs. His background centers on helping dealerships improve efficiency, retain underwriting profits, and create better long-term customer outcomes through dealer-owned structures. Under his leadership, DealerRE developed a reputation for practical guidance, hands-on support, and a service model built around education and accountability. Tim's experience gives dealers valuable perspective on how claims administration, compliance, and program design work together to support sustainable profitability. His long-standing commitment to the industry continues to shape DealerRE's consultative approach for independent, franchise, and BHPH dealers nationwide.
President
Taylor Byrd serves as President of DealerRE and helps dealerships understand the strategic value of opening and managing their own reinsurance company. He is a frequent speaker at national and state independent dealer association events and has shared insights on reinsurance opportunities through industry media and presentations. Taylor combines leadership, communication, and dealership-focused strategy to help clients improve claims control, profitability, and customer experience. His background includes military leadership experience as a former Captain in the South Carolina Army National Guard, which informs his disciplined and service-oriented approach. At DealerRE, he works closely with dealers seeking practical, long-term solutions for VSCs, warranties, and other reinsured F&I products.
Vice President of DealerRE
Parker Byrd brings direct dealership experience to his role as Vice President of DealerRE. Before joining the company, he worked at local dealerships as both an F&I Manager and Salesman, giving him firsthand understanding of the pressures dealers face in today's retail environment. That practical background helps him relate closely to clients and support programs that are workable inside real dealership operations. Since joining DealerRE in 2018, Parker has helped dealers evaluate and implement reinsurance strategies that improve profitability and streamline administration. His leadership style is also shaped by military service in the Army Reserves, where he served as a CH-47 mechanic and crew chief. He supports clients with a grounded, operational perspective on F&I performance and claims processes.
Office Manager / Controller
Heather Spruill supports DealerRE's clients through strong operational oversight and financial organization. After earning her MBA, she joined DealerRE in 2013 and became known for her responsiveness, professionalism, and commitment to client service. Her role helps keep internal processes, communication, and administrative support running smoothly for dealers relying on DealerRE's full-service model. Heather's attention to detail is especially valuable in environments where claims administration, reporting, and financial coordination must stay accurate and timely. She is recognized within the company for her dependable support and client-first mindset. Her blend of business training and day-to-day operational leadership helps reinforce the consistency dealers need from a long-term reinsurance administration partner.
VP of Business Development
Kristi Cashman serves as VP of Business Development and helps dealerships identify opportunities to improve efficiency, productivity, and profit potential through reinsurance. With a background in strategic management and marketing, she brings a growth-oriented perspective to DealerRE's client relationships. Kristi works with dealers to understand their goals, evaluate program opportunities, and align solutions with long-term business performance. Her approach is rooted in helping businesses reach higher levels of operational effectiveness while maintaining a strong customer experience. In addition to her professional work, she is also an author and speaker, reflecting her strength in communication and leadership. At DealerRE, she plays an important role in connecting dealers with practical reinsurance strategies that support measurable business outcomes.
Account Manager
Brenda West brings more than 20 years of insurance industry experience to her role as Account Manager at DealerRE. She also has a financial background from working as an F&I Manager at a successful dealership, giving her a valuable understanding of both insurance operations and dealership realities. That combination helps her support clients with practical insight into claims administration, account management, and program performance. Brenda's experience allows her to communicate effectively with dealers who need responsive guidance and dependable follow-through. She understands the importance of balancing customer service, financial oversight, and operational efficiency in reinsurance programs. Her industry tenure and dealership familiarity make her a strong resource for clients navigating day-to-day administrative needs.
VSC claims are claims made under a Vehicle Service Contract, often called an extended warranty. They typically involve covered mechanical or electrical repairs after a manufacturer's warranty expires. In a dealer-owned reinsurance model, proper VSC claims administration helps verify coverage, review repair documentation, control claim costs, and maintain a positive customer experience while protecting underwriting profits.
Speak with DealerRE about your dealership's reinsurance administration needs.
DealerRE supports dealerships nationwide with reinsurance administration and program guidance across multiple dealer segments.
Nationwide
Service Reach
Since 1994
Years Active
400+ Dealers
Dealers Helped
See how DealerRE can support your store's program.
Industry association membership and sponsorship.
Active across multiple dealer associations.
Backed by strong client reviews.
Reach out to discuss your dealership's reinsurance goals, current claims workflow, and the support needed to improve profitability and control.
For immediate assistance, feel free to give us a direct call at (804) 824-9533
For immediate assistance, feel free to give us a direct call at (804) 824-9533