F&I Training
Online and in-person F&I training classes built to help dealership teams improve presentations, strengthen product knowledge, and increase consistency across every customer interaction.
Build a stronger, more profitable dealership with DealerRE's Dealer F&I Training and Academy. Our training helps owners, principals, and F&I teams improve product presentation, compliance awareness, menu performance, and per-deal profitability through practical guidance shaped by decades of dealer-focused reinsurance and F&I experience.
Practical dealership training and support designed to improve F&I performance, product strategy, and long-term profitability.
Online and in-person F&I training classes built to help dealership teams improve presentations, strengthen product knowledge, and increase consistency across every customer interaction.
Structured F&I menu development that helps dealers present products clearly, improve customer understanding, and support stronger per-deal performance with a repeatable sales process.
Expert dealership and business analysis focused on identifying profit opportunities, improving efficiency, and aligning F&I operations with long-term growth goals.
Exceptional onboarding support for dealership staff so new team members can learn processes faster, adopt best practices, and contribute with confidence.
Guidance that helps dealers understand forms, filings, renewals, and operational standards tied to compliant F&I program management and administration.
Ongoing reporting and analysis that helps dealers track results, evaluate program performance, and make informed decisions to maximize F&I profitability.
We start by reviewing your dealership's current F&I process, product mix, team strengths, and missed revenue opportunities. This creates a clear baseline for training that fits your store's goals instead of using a generic one-size-fits-all program.
See how dealers improve profitability, consistency, and customer experience with DealerRE guidance.
"Nothing but praise for the DealerRE products and team. The team is professional, focused and will almost ensure your sucess. We find the CPI very useful, and our customers love the Service Contracts. They are members of many of the independent dealer associates and seem to really enjoy working within..."
"Great staff and company to work with for your Reinsurance Company. Customer service is top notch and always willing to help make your Reinsurance Company more profitable with training just a phone call away. Highly Recommend any Dealers looking to start your Reinsurance company to get intouch with DealerRE to..."
"A great company with excellent staff that is always willing to go the extra mile to help with anything you need. Dealers you need to be on this program. It helps your customers, your dealership and yourself!"
"I have been working with DealerRE for quite a while now and they have been terrific! Anytime you need anything, they are very responsive and helpful. Everyone I've dealt with at DealerRE have been very nice and personable. I highly recommend them!"
"The program that they put together is just perfect for our organization!"
"I became a Dealer Re client after an unfortunate incident with another reinsurance company. My experience has been nothing short of delightful. The staff are helpful and knowledgeable. Although we’ve been in the industry for many decades, they’ve provided solid advice to help us tweak our sales and control claims...."
"We're SO happy with Dealer RE! Parker is a straight-shooter. He tells it like it is. Whatever he promises, he delivers. If it can't be done, he tells you right up front. And the whole team at DealerRE is friendly, responsive, and service customers the old-fashioned way--they actually answer the..."
"Excellent customer service! The team is very professional."
"Excellent team of reinsurance professionals! has been a pleasure to work with"
"DealerRE is professional, friendly, and very accurate in all of their reporting!"
"Great products, serious company, we already have a year doing business and we are really happy with the relationship with DealerRE. Highly recommended"
"Taylor, Parker, and their team are great to work with. I have been able to grow my reinsurance company with their help."
"“Great company to work with! I’ll admit I was skeptical when I first signed up in 2018, but looking back now, it has truly transformed my business for the better—not just for me, but for my customers as well. Parker, Taylor, and their knowledgeable staff are excellent and always very..."
"We've done business with DealerRe for years and have been very happy with them!"
"Great company! They have been professional throughout the 2 years we've been with them and are always there for any questions we have. Just wish we signed up with them sooner. Would highly recommend the DealerRE Team!"
"Nothing but praise for the DealerRE products and team. The team is professional, focused and will almost ensure your sucess. We find the CPI very useful, and our customers love the Service Contracts. They are members of many of the independent dealer associates and seem to really enjoy working within..."
"Great staff and company to work with for your Reinsurance Company. Customer service is top notch and always willing to help make your Reinsurance Company more profitable with training just a phone call away. Highly Recommend any Dealers looking to start your Reinsurance company to get intouch with DealerRE to..."
"A great company with excellent staff that is always willing to go the extra mile to help with anything you need. Dealers you need to be on this program. It helps your customers, your dealership and yourself!"
"I have been working with DealerRE for quite a while now and they have been terrific! Anytime you need anything, they are very responsive and helpful. Everyone I've dealt with at DealerRE have been very nice and personable. I highly recommend them!"
"The program that they put together is just perfect for our organization!"
"I became a Dealer Re client after an unfortunate incident with another reinsurance company. My experience has been nothing short of delightful. The staff are helpful and knowledgeable. Although we’ve been in the industry for many decades, they’ve provided solid advice to help us tweak our sales and control claims...."
"We're SO happy with Dealer RE! Parker is a straight-shooter. He tells it like it is. Whatever he promises, he delivers. If it can't be done, he tells you right up front. And the whole team at DealerRE is friendly, responsive, and service customers the old-fashioned way--they actually answer the..."
"Excellent customer service! The team is very professional."
"Excellent team of reinsurance professionals! has been a pleasure to work with"
"DealerRE is professional, friendly, and very accurate in all of their reporting!"
"Great products, serious company, we already have a year doing business and we are really happy with the relationship with DealerRE. Highly recommended"
"Taylor, Parker, and their team are great to work with. I have been able to grow my reinsurance company with their help."
"“Great company to work with! I’ll admit I was skeptical when I first signed up in 2018, but looking back now, it has truly transformed my business for the better—not just for me, but for my customers as well. Parker, Taylor, and their knowledgeable staff are excellent and always very..."
"We've done business with DealerRe for years and have been very happy with them!"
"Great company! They have been professional throughout the 2 years we've been with them and are always there for any questions we have. Just wish we signed up with them sooner. Would highly recommend the DealerRE Team!"
"Nothing but praise for the DealerRE products and team. The team is professional, focused and will almost ensure your sucess. We find the CPI very useful, and our customers love the Service Contracts. They are members of many of the independent dealer associates and seem to really enjoy working within..."
"Great staff and company to work with for your Reinsurance Company. Customer service is top notch and always willing to help make your Reinsurance Company more profitable with training just a phone call away. Highly Recommend any Dealers looking to start your Reinsurance company to get intouch with DealerRE to..."
"A great company with excellent staff that is always willing to go the extra mile to help with anything you need. Dealers you need to be on this program. It helps your customers, your dealership and yourself!"
"I have been working with DealerRE for quite a while now and they have been terrific! Anytime you need anything, they are very responsive and helpful. Everyone I've dealt with at DealerRE have been very nice and personable. I highly recommend them!"
"The program that they put together is just perfect for our organization!"
"I became a Dealer Re client after an unfortunate incident with another reinsurance company. My experience has been nothing short of delightful. The staff are helpful and knowledgeable. Although we’ve been in the industry for many decades, they’ve provided solid advice to help us tweak our sales and control claims...."
"We're SO happy with Dealer RE! Parker is a straight-shooter. He tells it like it is. Whatever he promises, he delivers. If it can't be done, he tells you right up front. And the whole team at DealerRE is friendly, responsive, and service customers the old-fashioned way--they actually answer the..."
"Excellent customer service! The team is very professional."
"Excellent team of reinsurance professionals! has been a pleasure to work with"
"DealerRE is professional, friendly, and very accurate in all of their reporting!"
"Great products, serious company, we already have a year doing business and we are really happy with the relationship with DealerRE. Highly recommended"
"Taylor, Parker, and their team are great to work with. I have been able to grow my reinsurance company with their help."
"“Great company to work with! I’ll admit I was skeptical when I first signed up in 2018, but looking back now, it has truly transformed my business for the better—not just for me, but for my customers as well. Parker, Taylor, and their knowledgeable staff are excellent and always very..."
"We've done business with DealerRe for years and have been very happy with them!"
"Great company! They have been professional throughout the 2 years we've been with them and are always there for any questions we have. Just wish we signed up with them sooner. Would highly recommend the DealerRE Team!"
Dealers rely on DealerRE for practical guidance, proven experience, and full-service support.
Founded in 1994, DealerRE brings decades of dealer-focused F&I and reinsurance expertise.
Online and in-person classes help dealership teams improve presentations, menus, and daily execution.
DealerRE manages forms, filings, tax returns, renewals, reporting, and administrative support.
More than 400 auto dealers have trusted DealerRE to improve profitability and control.
Experienced leaders focused on dealer growth and education.
Founder
Tim Byrd founded DealerRE in 1994 and has spent decades helping auto dealers build stronger, more profitable F&I operations. Based in Southeast Virginia, he launched the company with a long-term commitment to educating dealers on reinsurance, operational efficiency, and sustainable profit growth. His experience gives clients practical insight into how dealership programs can be structured to improve both customer experience and financial performance. Tim's leadership helped establish DealerRE as a trusted resource for dealers seeking guidance beyond product sales alone. He remains closely associated with the company's mission of serving dealers through education, integrity, and proven strategies that support better business outcomes.
President
Taylor Byrd serves as President of DealerRE and plays a leading role in educating dealers on reinsurance and F&I opportunities. He is a frequent speaker at national and state independent dealer association events and has also appeared on The Independent Dealer Podcast to discuss dealer-owned reinsurance strategies. As a co-author and industry educator, Taylor brings a strong communication style to training and business development. His background as a former Captain in the South Carolina Army National Guard informs his disciplined, leadership-driven approach to helping dealership teams improve performance. He works closely with clients to translate complex concepts into practical actions that support profitability, stronger operations, and long-term growth.
Vice President of DealerRE
Parker Byrd brings direct dealership experience to his role as Vice President of DealerRE. Before joining the company in 2018, he worked at two local dealerships as both an F&I Manager and Salesman, giving him firsthand understanding of the pressures, goals, and day-to-day realities dealership teams face. That background helps him connect training and program guidance to real-world dealership operations rather than theory alone. Parker also served in the Army Reserves as a CH-47 mechanic and later as a Crew-Chief, experience that reflects discipline, accountability, and teamwork. His perspective is especially valuable for dealers looking for practical F&I improvement strategies grounded in actual showroom and finance office experience.
Office Manager / Controller
Heather Spruill joined DealerRE in 2013 after earning her MBA and has become a key part of the company's client support and operational consistency. As Office Manager and Controller, she helps ensure dealers receive responsive communication, organized administration, and dependable follow-through throughout their relationship with DealerRE. Her commitment to service is reflected in the trust she has built with clients over the years. Heather also serves as Recording Secretary for The VIADA Charity Fund, reflecting her broader involvement in the dealer community. Her blend of financial knowledge, administrative leadership, and client care supports the smooth delivery of training, reporting, and ongoing dealership support.
VP of Business Development
Kristi Cashman serves as DealerRE's VP of Business Development and brings a strong background in strategic management and marketing. Her work centers on helping businesses improve efficiency, productivity, and profit potential, making her a valuable resource for dealers seeking growth through better F&I development and operational planning. Kristi's ability to connect strategy with execution supports dealerships that want more than surface-level training. She is also an author and speaker, which strengthens her ability to communicate ideas clearly and motivate teams toward measurable improvement. At DealerRE, she helps clients identify opportunities, sharpen their approach, and build programs that support stronger long-term performance.
Account Manager
Brenda West brings more than 20 years of insurance industry experience to her role as Account Manager at DealerRE. She also has a financial background from working as an F&I Manager at a successful dealership, giving her a practical understanding of both product administration and dealership operations. That combination helps her support clients with insight that is grounded in real industry experience. Brenda understands the importance of clear communication, dependable service, and helping dealers navigate program details with confidence. Her background makes her especially effective in supporting dealerships that want knowledgeable guidance from someone who understands the financial and operational side of the F&I office.
F&I training teaches dealership owners, managers, and finance teams how to improve finance and insurance performance through stronger product knowledge, menu presentation, compliance awareness, and customer communication. A quality program helps teams present products consistently, increase per-deal profitability, reduce process gaps, and create a better customer experience without relying on guesswork or inconsistent habits.
Talk with our team about your dealership's goals and needs.
DealerRE supports dealerships nationwide with training, reinsurance guidance, and ongoing administrative support.
Nationwide Service
Coverage
Since 1994
Experience
400+ Dealers
Dealer Reach
We work with dealers across the country.
National dealer association member and sponsor.
Active across multiple state dealer associations.
Serving 400+ dealers since 1994.
Share your dealership goals and current challenges, and our team will help you explore training, onboarding, and F&I development options.
For immediate assistance, feel free to give us a direct call at (804) 824-9533
For immediate assistance, feel free to give us a direct call at (804) 824-9533